Returns & Exchanges
At Starforge Systems, we stand behind the craftsmanship of our PCs and components. If you are not completely satisfied with your purchase, you may initiate a return or exchange within 30 days of delivery.
Initiate Your Request
Contact our technical support team or visit our online portal with your order number and serial number to begin the RMA process.
Secure Packaging
Carefully pack your system in its original double-walled box with the internal expanding foam to prevent hardware damage during transit.
Shipping and Labeling
Affix the provided prepaid shipping label to the exterior of the box and drop it off at an authorized carrier location.
Inspection and Refund
Once our technicians verify the hardware integrity, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing